{"id":492,"date":"2021-06-04T10:01:56","date_gmt":"2021-06-04T10:01:56","guid":{"rendered":"https:\/\/operational.pt\/?page_id=492"},"modified":"2022-09-21T09:08:00","modified_gmt":"2022-09-21T09:08:00","slug":"publicacoes-memory-jogger","status":"publish","type":"page","link":"https:\/\/operational.pt\/en\/publicacoes-memory-jogger\/","title":{"rendered":"Memory Jogger publications"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"492\" class=\"elementor elementor-492\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b4a7bdc elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"b4a7bdc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b19ff5f\" data-id=\"b19ff5f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-627810c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"627810c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-e65db66\" data-id=\"e65db66\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff47b22 outer_in elementor-widget elementor-widget-heading\" data-id=\"ff47b22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Memory Jogger publications<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-3eaaa2f elementor-widget elementor-widget-spacer\" data-id=\"3eaaa2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1927d12 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"1927d12\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9ea0812\" data-id=\"9ea0812\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-04c1b78 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"04c1b78\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-20fdc9a\" data-id=\"20fdc9a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-38895ab elementor-widget elementor-widget-spacer\" data-id=\"38895ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-847ea66\" data-id=\"847ea66\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5f2a3e4 elementor-widget elementor-widget-spacer\" data-id=\"5f2a3e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-eeba903\" data-id=\"eeba903\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3331ded elementor-widget elementor-widget-spacer\" data-id=\"3331ded\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-69198a0 eael-fg-hoverer-content-align-left elementor-widget elementor-widget-eael-filterable-gallery\" data-id=\"69198a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;photo_gallery&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;false&quot;}\" data-widget_type=\"eael-filterable-gallery.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style id=\"eael-fg-inline-css-69198a0\">@media only screen and (max-width: 2399px) {\n\t\t\t\t\t.elementor-element.elementor-element-69198a0 .eael-filterable-gallery-item-wrap {\n\t\t\t\t\t        width: 33.333333333333%;\n\t\t\t\t\t    }\n\t\t\t\t\t}@media only screen and (max-width: 1024px) {\n\t\t\t\t\t.elementor-element.elementor-element-69198a0  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data-settings=\"{&quot;grid_style&quot;:&quot;grid&quot;,&quot;popup&quot;:&quot;buttons&quot;,&quot;duration&quot;:500,&quot;gallery_enabled&quot;:&quot;yes&quot;,&quot;control_all_text&quot;:null,&quot;post_id&quot;:492,&quot;widget_id&quot;:&quot;69198a0&quot;}\" data-search-all=\"\" data-gallery-items=\"[&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/62.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/62.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/62.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003ELean Six Sigma Collection \\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003ETr\u00eas livros num! Combin\u00e1mos os nossos mais populares Lean e Six Sigma num livro para facilidade de uso e portabilidade. O mesmo conte\u00fado valioso, mas num livro ligeiramente maior. Este livro conveniente e f\u00e1cil de usar \u00e9 uma excelente refer\u00eancia completa para projetos Lean e Six Sigma.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003ECont\u00e9m vers\u00f5es completas de:\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003EO Jogger de Mem\u00f3ria Lean Enterprise\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EO Six Sigma Memory Jogger II\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EO Black Belt Memory Jogger\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/63.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/63.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/63.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe Memory Jogger 2 - Tools for Continuous Improvement and effective planning\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EMelhora drasticamente a produtividade, qualidade e planeamento com a revis\u00e3o de 2018 deste guia de bolso altamente bem-sucedido de ferramentas b\u00e1sicas e avan\u00e7adas de qualidade, um modelo de solu\u00e7\u00e3o de problemas e diretrizes da equipa de melhoria. Aprender com os muitos exemplos de outras organiza\u00e7\u00f5es com problemas semelhantes, tornando mais f\u00e1cil para todos entender e aplicar as ferramentas.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EFerramentas cr\u00edticas s\u00e3o explicadas com gr\u00e1ficos detalhados, texto e \u00edcones f\u00e1ceis de entender para descrever o que s\u00e3o as ferramentas, por que s\u00e3o utilizadas e como utiliz\u00e1-las. Este guia de bolso inclui casos das maiores 100 empresas atuais que tiveram sucesso com essas ferramentas. Utiliza exemplos da vida real com problemas semelhantes, tornando-os f\u00e1ceis de entender e aplicar.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EEstudo de caso da Zing Wear (escrito por Lisa Boisvert, BC Learning.com e revisto por David Shields, Walmart Inc.)\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EEstudo de caso do hist\u00f3rico do modelo de 7 etapas\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EDiretrizes da equipa, um gr\u00e1fico seletor de ferramentas e um localizador r\u00e1pido de ferramentas\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/64.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/64.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/64.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe memory Jogger - A pocket guide of tools for continuous improvement\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EEsta nova revis\u00e3o adiciona mais esclarecimentos e exemplos extra a algumas das ferramentas e evid\u00eancia o aspeto e a sensa\u00e7\u00e3o original atualizado com os seus pares. As sete ferramentas cl\u00e1ssicas de melhoria cont\u00ednua s\u00e3o explicadas em termos f\u00e1ceis de entender, com exemplos trabalhados em cada caso. Outras ferramentas adicionais para ajudar no trabalho de equipa e na resolu\u00e7\u00e3o de problemas est\u00e3o inclu\u00eddas no mesmo formato f\u00e1cil de entender. Juntos comp\u00f5em um excelente conjunto de ferramentas de melhoria cont\u00ednua para a resolu\u00e7\u00e3o de problemas a todos os n\u00edveis.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EAjude todos na sua organiza\u00e7\u00e3o a melhorar diariamente os procedimentos, sistemas, qualidade, custos e rendimentos relacionados com o seu trabalho. Com mais de cinco milh\u00f5es vendidos, o The Memory Jogger \u00e9 a forma perfeita de envolver todos os membros da sua organiza\u00e7\u00e3o em melhorias cont\u00ednuas e realiza\u00e7\u00f5es de qualidade.\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003EForne\u00e7a \u00e0s suas equipas instru\u00e7\u00f5es pr\u00e1ticas sobre as ferramentas cl\u00e1ssicas de melhoria cont\u00ednua\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EAprenda com muitos exemplos de t\u00e9cnicas de resolu\u00e7\u00e3o de problemas\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EEnvolva todos na sua organiza\u00e7\u00e3o utilizando um livro de ferramentas de refer\u00eancia conveniente e f\u00e1cil de utilizar\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/65.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/65.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/65.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EPerformance Management 2 - A pocket guide for employee development\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EAs organiza\u00e7\u00f5es percebem que o seu trunfo mais importante para alcan\u00e7ar o sucesso s\u00e3o os seus colaboradores. A Gest\u00e3o de Desempenho \u00e9 um guia de bolso para atrair, desenvolver e reter colaboradores talentosos. As novas funcionalidades incluem: - Cap\u00edtulo recentemente adicionado sobre o desenvolvimento de um plano de desempenho que ganha o compromisso dos colaboradores - Muitos novos exemplos de gest\u00e3o de desempenho no mundo real, manufatura, servi\u00e7o e cuidados de sa\u00fade - Passos detalhados para aplicar cada fase de gest\u00e3o de desempenho - Modelo adicional de compet\u00eancias especificamente para l\u00edderes numa organiza\u00e7\u00e3o Lean - Este guia fornece aos supervisores, grupos de trabalho e profissionais de recursos humanos processos e formas de f\u00e1cil utiliza\u00e7\u00e3o para planeamento, avalia\u00e7\u00e3o e reconhecimento do desempenho. Aprenda a definir efetivamente objetivos mensur\u00e1veis, construir compet\u00eancias, formador e mentor, realizar avalia\u00e7\u00f5es de desempenho e reconhecer realiza\u00e7\u00f5es.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/66.png\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/66.png\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/66.png\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe Lean 6 Sigma - Deployment Memory Jogger\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003ECompreenda e lembre-se facilmente das ferramentas e t\u00e9cnicas da Lean Six Sigma (LSS), com este jogger de mem\u00f3ria de aprendizagem visual simples, ilustrativo e visual do GOAL\\\/QPC. Este manual de mem\u00f3ria completa \u00e9 organizado em torno dos princ\u00edpios \u201cLean\u201d:\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003EIntrodu\u00e7\u00e3o Lean Six Sigma\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EResolu\u00e7\u00e3o de problemas\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EDefinir Valor\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EObserve todo o fluxo de valor\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EFluir passos de valor acrescentado\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EPull System\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EPerseguir a perfei\u00e7\u00e3o\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003Cp\\u003EEsta 2\u00aa edi\u00e7\u00e3o vers\u00e3o 5 publicada em 2020 explica mais de 30 ferramentas de LSS chave categorizadas por princ\u00edpio \u201cLean\u201d no formato comprovado GOAL\\\/QPC do Que \u00e9? Por que utiliz\u00e1-lo? Como fazer? com exemplos trabalhados ao longo do livro. Estas ferramentas incluem:\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003EKaizen, PDCA, A3, Pareto, Fishbone, 5 Porqu\u00eas\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EValor acrescentado, Desperd\u00edcios, 3Ms\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/67.png\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/67.png\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/67.png\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe SIX SIGMA Memory Jogger II\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EEste valioso guia de bolso abre as mentes dos membros da sua equipa para o poder do Seis Sigma para fechar a lacuna de valor entre si e os seus concorrentes .... Aumente o lucro da sua empresa ... fortale\u00e7a a sua posi\u00e7\u00e3o no mercado.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EA abordagem passo a passo f\u00e1cil de seguir torna o processo Seis Sigma transparente para os utilizadores. Os estrangulamentos s\u00e3o identificados e explicados para ajudar na compreens\u00e3o imediata. O texto \u00e9 enriquecido com diagramas, gr\u00e1ficos e tabelas. As informa\u00e7\u00f5es s\u00e3o apresentadas com perguntas do tipo formador e respostas com marcadores que v\u00e3o rapidamente ao cerne de cada problema. Dicas \u00fateis evitam mal-entendidos antes que eles se enra\u00edzem. Exemplos e casos esclarecem conceitos complexos.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EO livro foi atualizado em 2018 com a revis\u00e3o n\u00ba 6, que manteve todas as ferramentas originais. Tr\u00eas novas ferramentas foram adicionadas, intervalos de confian\u00e7a, avalia\u00e7\u00e3o e gest\u00e3o de risco e mapa do fluxo de valor (VSM), juntamente com uma lista de siglas e \u00edndice.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/68.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/68.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/68.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe Lean Enterprise Memory Jogger for Service\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003ENo mercado altamente competitivo de hoje, h\u00e1 um intenso impulso para garantir que as opera\u00e7\u00f5es de uma organiza\u00e7\u00e3o sejam as mais produtivas poss\u00edveis. Torne-se uma organiza\u00e7\u00e3o \u201cLean\u201d e liberte tempo e recursos para se concentrar nas atividades que mais importam para o cliente, ao mesmo tempo que melhora os resultados financeiros do seu neg\u00f3cio. As ferramentas e m\u00e9todos neste livro otimizaram os recursos, simplificaram as opera\u00e7\u00f5es e eliminaram o desperd\u00edcio na fabrica\u00e7\u00e3o.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EA experi\u00eancia, no entanto, mostra que esses m\u00e9todos s\u00e3o aplic\u00e1veis em todos os lugares.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EA chave para ajud\u00e1-lo a alcan\u00e7ar n\u00edveis de servi\u00e7o superiores, com efici\u00eancia e efic\u00e1cia; ao mesmo tempo em que ret\u00e9m clientes desej\u00e1veis e atrai novos. A ind\u00fastria aprendeu que as abordagens tradicionais de manufatura\u00e7\u00e3o Lean, quando aplicada ao ambiente de servi\u00e7o, podem ter resultados desastrosos. O servi\u00e7o n\u00e3o \u00e9 fabricar! Mas a entrega de servi\u00e7os requer recursos associados de pessoas, tecnologia, m\u00e9todos, instala\u00e7\u00f5es, equipamentos e assim por diante, para atender aos pedidos aparentemente imprevis\u00edveis dos clientes.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/69.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/69.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/69.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe Creativity Tools - Memory Jogger\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EAmplie a capacidade de pensamento criativo da sua organiza\u00e7\u00e3o com o The Creativity Tools Memory Jogger e desenvolva solu\u00e7\u00f5es inovadoras para os problemas de neg\u00f3cios atuais. Brainstorming \u00e9 apenas uma das 14 ferramentas descritas neste guia pr\u00e1tico para o pensamento inovador.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EOutras ferramentas mostram como reafirmar o problema para que possa v\u00ea-lo de forma diferente, gerar novas ideias, transferir conhecimento de outras \u00e1reas e identificar todas as solu\u00e7\u00f5es poss\u00edveis para o problema.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EComo a inova\u00e7\u00e3o n\u00e3o acontece no vazio, o livro explica como desenvolver um ambiente que aprimore a criatividade e como integrar as ferramentas nas suas atividades de melhoria organizacional.\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003EBrainwriting 6-3-5 e Brainwriting Pool\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EPost-it de ideias\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EM\u00e9todo do Caderno Coletivo\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EBrainstorming Cl\u00e1ssico e Brainstorming Imagin\u00e1rio\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EMapeamento do Conhecimento\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EMapeamento da mente\\u003C\\\/li\\u003E\\n\\u003Cli\\u003ECaixa Morfol\u00f3gica\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EAssocia\u00e7\u00f5es de imagem e biot\u00e9cnicas\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EReformula\u00e7\u00e3o do problema \\\/ Heuristic Redefinition\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/70.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/70.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/70.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe advanced project management - Memory Jogger\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EEnquanto o GOAL \\\/ QPC Project Management Memory Jogger original \u00e9 a sua melhor fonte para projetos individuais ou de equipa, The Advanced Project Management Memory Jogger \u00e9 eficaz em auxiliar os esfor\u00e7os da gest\u00e3o de projeto no n\u00edvel organizacional ou estrat\u00e9gico. Este livro ir\u00e1 expandir o conhecimento do profissional de projeto experiente sobre conceitos b\u00e1sicos em gest\u00e3o de projetos, como agendamento, risco, forma\u00e7\u00e3o de equipa, aptid\u00f5es de comunica\u00e7\u00e3o e negocia\u00e7\u00e3o e controlo do projeto. Tamb\u00e9m apresenta conceitos mais especializados e \\\/ ou avan\u00e7ados, como revis\u00e3o de \u00edndices e varia\u00e7\u00f5es de desempenho, cria\u00e7\u00e3o de um escrit\u00f3rio de gest\u00e3o de projetos e acompanhamento do valor acrescentado.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EBenef\u00edcios:\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003EConstruir uma infraestrutura de gest\u00e3o de projetos\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EGerir o portf\u00f3lio de projetos e programas\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EAdaptar a gest\u00e3o de projetos ao projeto\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EAperfei\u00e7oar o \u00e2mbito do projeto\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EAgendamento\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EGerir o risco do projeto\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EControlo do progresso do projeto\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EMelhorar a comunica\u00e7\u00e3o da equipa\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/71.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/71.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/71.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe risk management - Memory Jogger\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EComo lida com o risco? O risco est\u00e1 em toda a parte ... no seu trabalho, em casa, \u00e9 um fator sempre presente em novos empreendimentos, investimentos financeiros, relacionamentos, projetos de trabalho e todos os tipos de eventos ... como decide se o esfor\u00e7o vale o risco ou identifica como minimizar os riscos?\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EEste guia ajuda a lidar com os obst\u00e1culos de oportunidades e riscos. Come\u00e7a com um roteiro e um plano de cinco etapas sobre como proceder, incluindo as \u201cregras do processo\u201d, como termos-chave a serem conhecidos, armadilhas a evitar e dicas que o mant\u00eam em dire\u00e7\u00e3o aos objetivos.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EOs t\u00f3picos principais incluem:\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003EResumo de lideran\u00e7a\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EEstabelecer uma cultura de risco\\u003C\\\/li\\u003E\\n\\u003Cli\\u003ECria\u00e7\u00e3o e gest\u00e3o do Registo de Riscos\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EAn\u00e1lise SWOT, T\u00e9cnica Delphi e outras ferramentas para identificar riscos\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EMatriz de probabilidade e impacto, FMEA, An\u00e1lise de Monte Carlo e outras ferramentas para analisar e avaliar riscos\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EEstudo de caso de uma fus\u00e3o corporativa\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/72.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/72.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/72.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe process management - Memory Jogger \\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EConstrua a excel\u00eancia multifuncional e alcance e sustente a excel\u00eancia dos processos de neg\u00f3cios.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EA excel\u00eancia de processos tem sido o Santo Graal das metodologias de melhoria de desempenho (TQM, BPR, ERP, Six Sigma, Lean, BPM, etc.) por mais de duas d\u00e9cadas. Ainda poucas empresas foram capazes de transformar o desempenho do processo numa vantagem competitiva ... e menos ainda foram capazes de sustentar a excel\u00eancia de desempenho por um longo per\u00edodo de tempo. Como \u00e9 que a sua organiza\u00e7\u00e3o pode melhorar?\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EEste guia de bolso pode ser utilizado para refrescar a sua mem\u00f3ria sobre ferramentas essenciais de mapeamento e an\u00e1lise de processos. Ou pode ser utilizado para elaborar planos de gest\u00e3o de processos corporativos e estabelecer estrat\u00e9gias competitivas baseadas em processos. As ferramentas e t\u00e9cnicas no Process Management Memory Jogger ser\u00e3o valiosas para si e para a sua organiza\u00e7\u00e3o nos pr\u00f3ximos anos.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EA gest\u00e3o de processos de neg\u00f3cios n\u00e3o \u00e9 um programa ou investimento em tecnologia. \u00c9 uma filosofia que incorpora e integra t\u00e9cnicas comprovadas para fornecer melhorias de neg\u00f3cios sustent\u00e1veis. N\u00e3o importa onde a sua empresa esteja na sua jornada, The Process Management Memory Jogger tem ferramentas que pode utilizar para:\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003EEsclarecer e focar no que tem valor para o cliente\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/73.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/73.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/73.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EProblem solving - Memory Jogger \\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EA resolu\u00e7\u00e3o de problemas, conforme abordada neste livro, \u00e9 a investiga\u00e7\u00e3o sistem\u00e1tica de um processo para identificar a causa raiz do desvio, tomando a\u00e7\u00f5es corretivas para eliminar o desvio e evitar que o problema ocorra no futuro.\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003ECompreender o trabalho como um processo\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EIdentificar problemas importantes para o trabalho\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EEncontrar a causa raiz\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EGerar solu\u00e7\u00f5es inovadoras\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003Cp\\u003EUtilize estes processos de 7 etapas para resolver problemas organizacionais. Cont\u00e9m exemplos em sa\u00fade e tecnologia da informa\u00e7\u00e3o. Inclui novo material sobre Modos de Falha e An\u00e1lise de Efeitos (FMEA), Diagrama de Dispers\u00e3o, Gr\u00e1ficos A3, bem como uma ferramenta para verificar as causas raiz. Frequentemente, as equipas aprendem sobre as ferramentas independentemente do contexto de uma situa\u00e7\u00e3o de solu\u00e7\u00e3o de problemas. O modelo de 7 etapas apresentado neste livro fornece esse contexto. Fornece \u00e0s equipas uma abordagem passo a passo para a resolu\u00e7\u00e3o de problemas, inclui sub-etapas com ferramentas recomendadas para realizar cada uma das 7 etapas e ilustra um exemplo de caso que \u00e9 apresentado ao longo de cada etapa e aplica\u00e7\u00e3o da ferramenta.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/74.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/74.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/74.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe Hoshin Kanri - Memory Jogger \\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003ECom a \u00eanfase renovada na efic\u00e1cia do Planeamento Estrat\u00e9gico, a necessidade \u00e9 maior do que nunca para um sistema de planeamento estrat\u00e9gico, implementa\u00e7\u00e3o e auditoria que pode ajudar a conduzir com sucesso uma organiza\u00e7\u00e3o para um futuro competitivo. A metodologia Hoshin Kanri oferece um meio de focar uma organiza\u00e7\u00e3o no que \u00e9 cr\u00edtico para o seu futuro e implementar essas metas de forma que a organiza\u00e7\u00e3o esteja alinhada vertical e horizontalmente com o seu esfor\u00e7o para alcan\u00e7ar o sucesso. Fornece a visibilidade para rastrear o progresso das estrat\u00e9gias e projetos do plano estrat\u00e9gico, para que os l\u00edderes sejam capazes de responder a desafios inesperados e obst\u00e1culos \u00e0 medida que surgem. Hoshin Kanri \u00e9 a chave para impulsionar as iniciativas Lean e Seis Sigma em toda a organiza\u00e7\u00e3o.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EEssas ferramentas fornecem uma abordagem detalhada e passo a passo para implementar o Hoshin Kanri na sua organiza\u00e7\u00e3o. O processo descrito neste Jogger representa o culminar de anos de evolu\u00e7\u00e3o e aprendizagem do Hoshin. Al\u00e9m disso, tamb\u00e9m cont\u00e9m uma revis\u00e3o dos obst\u00e1culos experimentados pelas organiza\u00e7\u00f5es que implementaram o Hoshin.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/75.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/75.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/75.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003ETime management - Memory Jogger \\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EOrganize-se para poder pensar com mais clareza;\\u003C\\\/p\\u003E\\n\\u003Col\\u003E\\n\\u003Cli\\u003Eestabele\u00e7a metas e prioridades para que possa manter o foco nas coisas certas\\u003C\\\/li\\u003E\\n\\u003Cli\\u003Esimplifica os processos para que possa eliminar o trabalho in\u00fatil\\u003C\\\/li\\u003E\\n\\u003Cli\\u003Ee utilize a tecnologia certa para terminar o trabalho mais r\u00e1pido!\\u003C\\\/li\\u003E\\n\\u003C\\\/ol\\u003E\\n\\u003Cp\\u003EA gest\u00e3o do tempo envolve trabalhar nas coisas certas (efic\u00e1cia) e faz\u00ea-las da melhor maneira (efici\u00eancia). Ao longo deste livro, examinar\u00e1 modos de melhorar a maneira de fazer as coisas. Algumas mudan\u00e7as envolver\u00e3o ajustes simples, enquanto outras exigir\u00e3o mais trabalho inicial para aliviar a carga mais tarde.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EAs solu\u00e7\u00f5es deste livro foram experimentadas e testadas no mundo real com pessoas ocupadas. Para faz\u00ea-los trabalhar para si, tem que assumir o compromisso de interromper o ciclo vicioso em que est\u00e1 preso: o ciclo de n\u00e3o ter tempo suficiente porque est\u00e1 sempre a desperdi\u00e7\u00e1-lo. Tem que arranjar tempo e gastar tempo para fazer isso. Receber\u00e1 tudo de volta e muito mais! E ao contr\u00e1rio de fazer dieta ou exerc\u00edcio, os resultados s\u00e3o imediatos!\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/76.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/76.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/76.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EValue Methodology - A pocket guide\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EREDUZA CUSTOS E MELHORE O VALOR ATRAV\u00c9S DA AN\u00c1LISE DE FUN\u00c7\u00d5ES Como corta custos? E onde? Uma das ferramentas mais poderosas que pode utilizar para responder a essas perguntas \u00e9 a metodologia de valor, um processo sistem\u00e1tico que melhora o valor de um projeto analisando as suas fun\u00e7\u00f5es. A Metodologia de Valor da GOAL \\\/ QPC, Memory JoggerTM, mostrar\u00e1 como aplicar essa pr\u00e1tica de maneira eficaz na sua organiza\u00e7\u00e3o. A Metodologia de Valor \u00e9 \u00fanica em compara\u00e7\u00e3o com outras pr\u00e1ticas, como TQM, Produ\u00e7\u00e3o Lean e Seis Sigma, porque analisar fun\u00e7\u00f5es e fornecer o maior valor ao cliente num processo formal passo a passo s\u00e3o os fundamentos da Metodologia de Valor. A an\u00e1lise de fun\u00e7\u00f5es, a abordagem de equipa multidisciplinar e o plano de trabalho formal tornam a Metodologia do Valor como nenhuma outra pr\u00e1tica de gest\u00e3o.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/77.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/77.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/77.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe Team - Memory Jogger - A pocket guide for team members \\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EMais organiza\u00e7\u00f5es aumentaram a utiliza\u00e7\u00e3o de equipas para melhorar processos e resolver problemas. Os gestores da qualidade e especialistas em desenvolvimento organizacional veem a necessidade de melhorar a capacidade dos membros da equipa de funcionar em ambientes de equipa.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EEspecificamente, as organiza\u00e7\u00f5es est\u00e3o a ajudar os membros da equipa a atingir o est\u00e1gio de \u201cdesempenho\u201d o mais r\u00e1pido e eficaz poss\u00edvel. Maximize o potencial das suas equipas com este guia de bolso para ajudar a resolver problemas de comunica\u00e7\u00e3o, produtividade e tomada de decis\u00e3o.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EO Team Memory Jogger \u00e9 um subconjunto de material derivado do best-seller Team Handbook. Cobre t\u00f3picos, como Prepara\u00e7\u00e3o para ser um Membro Eficaz da Equipa, Come\u00e7ar Bem, Come\u00e7ar o Trabalho em Equipas e Saber Quando e Como Terminar.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EOs membros da equipa aprendem as aptid\u00f5es interpessoais e as diretrizes do trabalho em equipa essenciais para um trabalho em equipa produtivo. Este Memory Jogger \u00e9 projetado para membros de todos os tipos de equipas: equipas de projeto, equipas de melhoria de processos, equipas autodirigidas, equipas de trabalho intactas, task-forces e muitos outros. Todos os t\u00f3picos s\u00e3o examinados do ponto de vista do que um membro da equipa pode fazer - n\u00e3o o que o l\u00edder da equipa ou o gestor devem fazer - para tornar o trabalho em equipa mais produtivo e bem-sucedido.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EFornecer a cada um dos membros da sua equipa uma c\u00f3pia deste Memory Jogger garantir\u00e1 que eles saibam como devem operar da melhor forma em equipas. Tornar-se-\u00e1 um companheiro indispens\u00e1vel para ajud\u00e1-los nos altos e baixos inevit\u00e1veis do trabalho em equipa, e a experi\u00eancia e os conselhos inestim\u00e1veis que cont\u00e9m tornar\u00e3o cada um deles e suas equipas ainda mais bem-sucedidos.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/78.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/78.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/78.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe risk - based thinking - Memory Jogger\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EUma mudan\u00e7a importante na revis\u00e3o de 2015 da ISO 9001 \u00e9 a necessidade de estabelecer uma abordagem sistem\u00e1tica para considerar o Pensamento Baseado no Risco em todo o sistema e como parte integrante do Sistema de Gest\u00e3o da Qualidade. Este Memory Jogger atende a esse requisito ISO com uma cole\u00e7\u00e3o de ferramentas pr\u00e1ticas testadas e comprovadas para implementar o Risk-Based Thinking imediatamente na sua empresa. As ferramentas e processos recomendados ajudar\u00e3o a identificar e mitigar os riscos atuais para o seu neg\u00f3cio e fornecer\u00e3o um sistema para identificar e mitigar riscos a longo prazo.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EEscrito por profissionais experientes, este Memory Jogger \u00e9 repleto de conselhos pr\u00e1ticos e exemplos sobre como implementar o pensamento baseado no risco de uma forma que funcione para si e para o seu neg\u00f3cio. Cobre um processo e ferramentas para verificar o ambiente, integrando os requisitos das Partes Interessadas, avalia\u00e7\u00e3o de risco, an\u00e1lise de risco e integra\u00e7\u00e3o total do conceito, desde a an\u00e1lise contextual at\u00e9 a monitoriza\u00e7\u00e3o do processo. Ele explica o valor e a aplica\u00e7\u00e3o de ferramentas como an\u00e1lise SWOT, an\u00e1lise das cinco for\u00e7as de Porter, an\u00e1lise PESTLE, an\u00e1lise de campo de for\u00e7a, an\u00e1lise de duplo reverso, an\u00e1lise Bow Tie, FMEA e diagramas de tartaruga, num sistema integrado para implementar o pensamento baseado no risco no seu Sistema de Gest\u00e3o da Qualidade.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/79.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/79.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/79.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe Lean Tools - Memory Jogger\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003ESe simplesmente deseja entender o que \u00e9 Lean, quais ferramentas est\u00e3o na cole\u00e7\u00e3o Lean e como aplicar cada uma das ferramentas, ent\u00e3o este Memory Jogger \u00e9 essencial para si.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EEste Memory Jogger de bolso, cobre as 25 principais ferramentas Lean e t\u00f3picos que v\u00e3o desde a hist\u00f3ria e o foco do Lean, atrav\u00e9s de como implementar o Lean, at\u00e9 o porqu\u00ea e como aplicar cada uma das ferramentas Lean. As ferramentas est\u00e3o organizadas numa ordem alfab\u00e9tica f\u00e1cil de encontrar. Cada ferramenta \u00e9 dividida utilizando as quest\u00f5es cl\u00e1ssicas do Memory Jogger de Porque utilizar? O que \u00e9 que isso faz? e Como \u00e9 que fa\u00e7o? Existem dicas e gr\u00e1ficos para explicar melhor as ferramentas, para que nunca tenha d\u00favidas sobre o qu\u00ea, porque ou como utilizar qualquer ferramenta Lean. Tudo o que precisas saber sobre Lean e as ferramentas Lean num pequeno livro de bolso.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/80.png\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/80.png\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/80.png\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe Automotive IATF 16949:2016 - Memory Jogger\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EAutomotive IATF 16949: 2016 Memory Jogger serve como um guia conciso para as extens\u00f5es da norma ISO 9001: 2015 da IATF 16949: 2016. Foi projetado como um livro de refer\u00eancia r\u00e1pido e conveniente para os requisitos autom\u00f3veis espec\u00edficos da Norma. Cada requisito \u00e9 abordado numa estrutura de formato de pergunta f\u00e1cil de navegar e aprender, \u201cO que \u00e9?\u201d, \u201cComo fa\u00e7o?\u201d, \u201cFerramentas e t\u00e9cnicas para alcan\u00e7\u00e1-lo\u201d, \u201cQuais os documentos que posso utilizar para provar isso?\u201d, \u201cPerguntas para garantir que entende\u201d e \u201cComo pode falhar?\u201d para ajudar a gerir a mudan\u00e7a, minimizar o risco para o consumidor e integrar a IATF 16949: 2016 ao sistema de gest\u00e3o.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EN\u00e3o foi muito escrito como fazer a utiliza\u00e7\u00e3o da norma IATF 16949: 2016 e quase tudo o que foi escrito, foi para as poucas pessoas numa organiza\u00e7\u00e3o que s\u00e3o respons\u00e1veis por orientar o esfor\u00e7o de implementa\u00e7\u00e3o. No entanto, no final, quase todos os membros da empresa ser\u00e3o afetados pela IATF 16949: 2016 e, embora este Memory Jogger seja uma grande ajuda para a gest\u00e3o e os indiv\u00edduos respons\u00e1veis por orientar o esfor\u00e7o de implementa\u00e7\u00e3o, ser\u00e1 uma ajuda ainda maior a auxiliar na educa\u00e7\u00e3o, treino e ades\u00e3o dos muitos membros da empresa para a execu\u00e7\u00e3o di\u00e1ria dos neg\u00f3cios.\u00a0\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/81.png\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/81.png\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/81.png\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EInspiring Customer Confidence - right purpose and kanzen process aproach \\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003ENem \u00e9 preciso dizer que todas as organiza\u00e7\u00f5es se devem esfor\u00e7ar para inspirar confian\u00e7a nos seus clientes no que diz respeito \u00e0s rela\u00e7\u00f5es comerciais fundamentais e \u00e0s intera\u00e7\u00f5es com eles. Quando esses relacionamentos envolvem fornecedores e OEM\u00b4s, a motiva\u00e7\u00e3o para inspirar a confian\u00e7a do cliente \u00e9 ainda mais cr\u00edtica.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EEste livro serve como uma introdu\u00e7\u00e3o aos conceitos de sistemas de gest\u00e3o da qualidade (SGQ), ISO, a abordagem do processo e o prop\u00f3sito certo. Como introdu\u00e7\u00e3o, evita muitos detalhes e a discuss\u00e3o sobre como uma organiza\u00e7\u00e3o deve implementar sistemas e processos. Em vez disso, destina-se a iluminar e ilustrar as raz\u00f5es pelas quais o compromisso de alcan\u00e7ar o prop\u00f3sito correto dos sistemas e processos pode render dividendos gratificantes.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EO livro levanta e discute conceitos importantes, como:\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003E\u201cProp\u00f3sito correto\u201d - O que \u00e9 e porque \u00e9 importante?\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EInspirar a confian\u00e7a do cliente como estrat\u00e9gia organizacional\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EElementos de um sistema de garantia de qualidade eficaz\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EDesde colocar o \u201ccliente em primeiro lugar\u201d at\u00e9 \u201cinspirar a confian\u00e7a do cliente\u201d\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/82.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/82.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/82.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe AS9100 D Memory Jogger \\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EO AS9100 D Memory Jogger \u00e9 um guia de refer\u00eancia r\u00e1pida, cheio de informa\u00e7\u00f5es pr\u00e1ticas para fornecer apenas o que precisa, quando precisa, para estabelecer, auditar, trabalhar e manter um Sistema de Gest\u00e3o de Qualidade AS9100 (SGQ). Foi escrito intencionalmente num ingl\u00eas simples e indexado por se\u00e7\u00e3o da norma para ajud\u00e1-lo a obter a resposta de que precisa no menor tempo poss\u00edvel.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EO Memory Jogger est\u00e1 repleto de t\u00e9cnicas, modelos e links para comunicar a norma AS9100 na linguagem com a qual a sua organiza\u00e7\u00e3o se conectar\u00e1, levando a uma ado\u00e7\u00e3o mais r\u00e1pida e maior compreens\u00e3o e aceita\u00e7\u00e3o. \u00c9 formatado especificamente utilizando a estrutura exclusiva GOAL \\\/ QPC para que consiga ver cada se\u00e7\u00e3o de todos os \u00e2ngulos, incluindo:\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003EObjetivo - Certificar-se que est\u00e1 focado nas coisas mais importantes\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EO que \u00e9 isso? - Uma abordagem simples para entender o que a norma AS9100 est\u00e1 pedindo que fa\u00e7a\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EComo fazer isso? - Orienta\u00e7\u00e3o passo a passo sobre como implementar o que a norma AS9100 pede\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EFerramentas e t\u00e9cnicas para alcan\u00e7\u00e1-lo - uma caixa de ferramentas completa de op\u00e7\u00f5es para alcan\u00e7ar cada elemento\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EDocumentos para comprovar - Uma lista de evid\u00eancias verific\u00e1veis de auditoria para provar que fez o que foi pedido e que o seu SGQ funciona de forma eficaz\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/83.png\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/83.png\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/83.png\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003ELean Enterprise Memory Jogger\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EA Competitividade do Processo de Melhoria nesta economia atual exige opera\u00e7\u00f5es simplificadas e um esfor\u00e7o organizacional total para melhorar mais rapidamente o desempenho dos resultados financeiros do terreno \u00e0 gest\u00e3o.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EEste livro explicar\u00e1 o que precisa saber para transformar a sua organiza\u00e7\u00e3o numa empresa lean.\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003EConceitos e defini\u00e7\u00f5es que precisa de saber\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EAptid\u00f5es que precisa de desenvolver\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EFerramentas que precisa de usar\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EPassos que precisa de seguir\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003Cp\\u003EFornece ferramentas e m\u00e9todos pr\u00e1ticos para:\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003EReduzir o desperd\u00edcio em toda a linha\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EReduzir os tempos de ciclo\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EEliminar atividades sem valor acrescentado\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EMelhorar a satisfa\u00e7\u00e3o do cliente\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EAlinhar os projetos de desempenho de neg\u00f3cios mais de perto com os objetivos principais para obter o m\u00e1ximo valor para o acionista.\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003Cp\\u003EE fa\u00e7a tudo com o menor custo operacional!\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/84.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/84.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/84.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe Root Cause Analysis Memory Jogger\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EChegar \u00e0 causa raiz de um problema \u00e9 cr\u00edtico e \u201cThe Root Cause Analysis Memory Jogger\u201d descreve um processo f\u00e1cil de seguir e um conjunto de ferramentas para o fazer exatamente de maneira eficiente e eficaz.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EA an\u00e1lise de causa raiz (RCA) \u00e9 um processo de investiga\u00e7\u00e3o, com o objetivo principal de determinar o fator ou fatores subjacentes que causaram o problema. Os problemas come\u00e7am com a ocorr\u00eancia de uma n\u00e3o conformidade ou evento indesejado. Este processo de RCA descrito no Memory Jogger funciona para ajudar a entender o que aconteceu, porque aconteceu e como evitar que aconte\u00e7a novamente. Pode ser utilizado em praticamente todas as metodologias de resolu\u00e7\u00e3o de problemas e garante que as solu\u00e7\u00f5es selecionadas reduzir\u00e3o permanentemente ou eliminar\u00e3o totalmente o problema, em vez de abordar superficialmente os sintomas.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EO processo come\u00e7a com a forma de estabelecer a equipa, o estatuto e a declara\u00e7\u00e3o do problema. Em seguida, detalha como medir e coletar os dados corretos. De seguida \u00e9 verificado o alinhamento dos dados recolhidos com as causas-raiz suspeitas e, em seguida, pela valida\u00e7\u00e3o dessas causas. Abordar as causas ra\u00edzes, implementar solu\u00e7\u00f5es e controlar o desempenho futuro v\u00eam em seguida. Dois estudos de caso s\u00e3o utilizados ao longo do livro para aperfei\u00e7oar a aprendizagem e, em cada etapa principal do processo, h\u00e1 orienta\u00e7\u00e3o sobre como escolher as ferramentas mais adequadas.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/85.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/85.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/85.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe Toyota Kata Memory Jogger \\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EA melhoria cont\u00ednua e a procura por metas desafiantes s\u00e3o um desejo comum e at\u00e9 mesmo uma necessidade na maioria das organiza\u00e7\u00f5es. No entanto, \u00e9 dif\u00edcil de implementar e ainda mais dif\u00edcil de manter no dia a dia, a menos que o tornemos um h\u00e1bito, pois os h\u00e1bitos realmente dirigem uma grande parte de nossa vida di\u00e1ria.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EPraticar Toyota Kata ajuda a criar um h\u00e1bito di\u00e1rio de melhoria cont\u00ednua e pensamento cient\u00edfico, o que permite que as pessoas alcancem todos os tipos de metas desafiantes. Foi desenvolvido por Mike Rother, com base num estudo da abordagem de gest\u00e3o da Toyota. Este Memory Jogger \u00e9 baseado nas descobertas de Mike Rother publicadas na Toyota Kata Culture (McGraw-Hill, 2017) e no The Toyota Kata Practice Guide (McGraw-Hill, 2018).\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EToyota Kata Memory Jogger cobre as quatro etapas b\u00e1sicas do Toyota Kata. Explica como come\u00e7ar a utilizar v\u00e1rios Starter Kata e, em seguida, cobre o Kata de melhoria e o Kata de forma\u00e7\u00e3o em detalhes. Os dois cap\u00edtulos finais detalham como se tornar um formador melhor e como fazer as perguntas certas da maneira certa.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/86.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/86.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/86.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe Team Handbook\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EThe Team Handbook \u00e9 o principal recurso sobre trabalho em equipa para l\u00edderes e membros da equipa. Tendo vendido mais de 1.300.000 c\u00f3pias das primeiras edi\u00e7\u00f5es, a terceira edi\u00e7\u00e3o oferece novas ferramentas e estrat\u00e9gias para ajudar as equipas a trabalharem bem em conjunto. Este livro \u00e9 apresentado nos 100 melhores livros de neg\u00f3cios de todos os tempos, de Jack Covert e Todd Sattersten. Este livro de recursos abrangente e best-seller atualizado fornece tudo para criar equipas de alto desempenho.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EA terceira edi\u00e7\u00e3o atualizada, revis\u00e3o 2, publicada por GOAL \\\/ QPC em 2018, fornece informa\u00e7\u00f5es sobre o contexto que as equipas precisam para ter sucesso. As organiza\u00e7\u00f5es que utilizam equipas para melhorar a efici\u00eancia e atender melhor os clientes encontrar\u00e3o informa\u00e7\u00f5es sobre como iniciar e gerir iniciativas de qualidade, como Six Sigma ou Lean. Novas informa\u00e7\u00f5es sobre diferentes tipos de equipas e novas ferramentas e estrat\u00e9gias para liderar mudan\u00e7as tamb\u00e9m s\u00e3o abordadas. V\u00e1rias novas ferramentas foram adicionadas para ajudar as equipas a trabalharem bem juntas: diagramas de afinidade, matrizes de prioriza\u00e7\u00e3o, redes de esfor\u00e7o \\\/ impacto, novas ferramentas de planeamento e informa\u00e7\u00f5es adicionais sobre apresenta\u00e7\u00f5es eficazes.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EO Team Handbook 3\u00aa Edi\u00e7\u00e3o cont\u00e9m uma descri\u00e7\u00e3o do m\u00e9todo de melhoria Six Sigma DMAIC e destaca os m\u00e9todos e estrat\u00e9gias que s\u00e3o \u00fateis no Lean.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/87.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/87.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/87.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe Design for Six Sigma Memory Jogger\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003ESe a pergunta \\u0022Como posso projetar um processo que seja capaz de fornecer produtos e servi\u00e7os seis sigma?\\u0022 o mant\u00e9m acordado \u00e0 noite, n\u00f3s temos a resposta que o deixar\u00e1 descansado.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003ECom base no modelo Define-Measure-Analyze-Design-Verify (DMADV), este livro orienta-o, passo a passo, atrav\u00e9s do processo e apresenta ferramentas de forma clara e concisa para: identificar a voz do cliente, priorizando o que \u00e9 cr\u00edtico para a qualidade Caracter\u00edsticas e cria\u00e7\u00e3o de elementos de design detalhados e de alto n\u00edvel, avaliando riscos, testando designs e validando a capacidade do processo.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EUtilize este livro como uma ferramenta de educa\u00e7\u00e3o e ajuda de suporte, os membros da sua equipa v\u00e3o come\u00e7ar a trabalhar; mapear os seus pr\u00f3ximos passos; utilizar processos de revis\u00e3o para relatar o progresso; e documentar o seu projeto por meio de storyboards. Port\u00e1til, conciso, f\u00e1cil de ler e repleto de sabedoria. Permite que os membros da equipa saibam como eles se encaixam e permite que fa\u00e7am uma contribui\u00e7\u00e3o m\u00e1xima para a equipa do projeto.\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003EAprenda por que precisa do Design for Six Sigma\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EVis\u00e3o geral do DMADV com uma explica\u00e7\u00e3o das diferen\u00e7as entre os m\u00e9todos DMADV e DMAIC Six Sigma\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EFerramentas e m\u00e9todos detalhados para realizar cada etapa do DMADV\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/88.png\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/88.png\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/88.png\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe Lean Six Sigma Tools Memory Jogger\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EO conte\u00fado do Lean Six Sigma Tools Memory Jogger est\u00e1 alinhado com o ASQ Six Sigma Body of Knowledge, LSS 6001 - Lean \\u0026amp; Six Sigma Black Belt Training International Standard e o IASSC (International Association for Six Sigma Certification) para o qual GOAL \\\/ QPC \u00e9 designado como Fornecedor de Curr\u00edculo Acreditado.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EO GOAL \\\/ QPC Lean Six Sigma Tools Memory Jogger \u00e9 um t\u00edtulo inovador para GOAL \\\/ QPC, pois re\u00fane as ferramentas e metodologias necess\u00e1rias dos mundos de Six Sigma e Lean num livro de refer\u00eancia essencial, conciso e f\u00e1cil de utilizar. Com mais de 120 ferramentas, este Memory Jogger \u00e9 indispens\u00e1vel para todos no mundo Lean Six Sigma, desde o aluno a caminho da sua primeira certifica\u00e7\u00e3o at\u00e9 ao profissional experiente que trabalha em projetos Lean Six Sigma todos os dias.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EOrganizado em ordem alfab\u00e9tica de diagramas de afinidade para equil\u00edbrio de carga de trabalho, para que possa encontrar rapidamente a ferramenta que est\u00e1 \u00e0 procura, este novo guia de bolso descreve cada uma das mais de 120 ferramentas e t\u00e9cnicas utilizando mais de 150 ilustra\u00e7\u00f5es e o reconhecido formato GOAL \\\/ QPC: Por que utiliz\u00e1-lo? O que isso fazer com isso? e como fa\u00e7o? Existem v\u00e1rios exemplos e dicas ao longo do livro. Abrangente, mas conciso, \u00e9 escrito de forma que cada t\u00f3pico e cada p\u00e1gina v\u00e1 rapidamente para o ponto cr\u00edtico de interesse.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/89.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/89.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/89.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe Project Management Memory Jogger\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EAo contr\u00e1rio de um romance universit\u00e1rio, o PMMJ \u00e9 uma descri\u00e7\u00e3o concisa e de COMO os gestores de projeto e as equipas podem planear e executar os seus projetos de maneira r\u00e1pida e eficaz. Alinhado com o Guia do Conhecimento em Gest\u00e3o de Projetos (Guia PMBOK), h\u00e1 uma nova se\u00e7\u00e3o sobre ferramentas de tomada de decis\u00e3o baseadas em consenso para ajudar as equipas de projeto.\\u003C\\\/p\\u003E\\n\\u003Cul\\u003E\\n\\u003Cli\\u003ESe\u00e7\u00e3o ampliada sobre din\u00e2mica de equipa, trabalho em equipa e equipas virtuais. Dicas facilmente identific\u00e1veis para equipas virtuais tamb\u00e9m s\u00e3o intercaladas ao longo do livro.\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EFerramentas de tomada de decis\u00e3o colaborativa e an\u00e1lise para utiliza\u00e7\u00e3o com equipas de projeto para identifica\u00e7\u00e3o de problemas, prioriza\u00e7\u00e3o e identifica\u00e7\u00e3o de causa raiz (Diagrama de Afinidade, ID, Matrizes de Prioriza\u00e7\u00e3o).\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EPlanos de comunica\u00e7\u00e3o e aquisi\u00e7\u00f5es do projeto\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EEquipas multidisciplinares\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EPlano de Qualidade do Projeto\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EGest\u00e3o da Mudan\u00e7a Organizacional\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EConting\u00eancia do Projeto\\u003C\\\/li\\u003E\\n\\u003Cli\\u003EProjetos vs Opera\u00e7\u00f5es\\u003C\\\/li\\u003E\\n\\u003C\\\/ul\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/90.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/90.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/90.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe Seven steps method\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003ECQM Quality Improvement Toolkit, que \u00e9 composto por nove manuais, \u00e9 baseado no trabalho do professor Shoji Shiba, com contribui\u00e7\u00f5es de centenas de profissionais. Incorpora ferramentas e programas de melhoria cont\u00ednua \\\/ qualidade da sua organiza\u00e7\u00e3o e constr\u00f3i uma base s\u00f3lida com uma linguagem comum e ferramentas reconhecidas. Para equipas que precisam de resolver problemas organizacionais e de neg\u00f3cios complexos, o Manual do M\u00e9todo dos Sete Passos fornece uma abordagem estruturada para o ciclo Planear-Executar-Verificar-Agir.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/91.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/91.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/91.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003E9 step project planning system\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EO CQM Quality Improvement Toolkit, que \u00e9 composto por nove manuais, \u00e9 baseado no trabalho do professor Shoji Shiba, com contribui\u00e7\u00f5es de centenas de profissionais. Incorpora ferramentas e programas de melhoria cont\u00ednua \\\/ qualidade da sua organiza\u00e7\u00e3o e construa uma base s\u00f3lida com uma linguagem comum e ferramentas reconhecidas. Se a sua organiza\u00e7\u00e3o precisa de uma abordagem concisa e reprodut\u00edvel para o planeamento do projeto, este manual inestim\u00e1vel \u00e9 para si.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/92.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/92.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/92.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EManaging teams Manual\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003ECQM Quality Improvement Toolkit, que \u00e9 composto por nove manuais, \u00e9 baseado no trabalho do professor Shoji Shiba, com contribui\u00e7\u00f5es de centenas de profissionais. Incorpora essas ferramentas e programas de melhoria cont\u00ednua \\\/ qualidade da sua organiza\u00e7\u00e3o e construa uma base s\u00f3lida com uma linguagem comum e ferramentas reconhecidas. A gest\u00e3o de equipas aborda a din\u00e2mica do trabalho em equipa.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/93.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/93.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/93.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EMobilizing change using the 7 infrastructures\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003ECQM Quality Improvement Toolkit, que \u00e9 composto por nove manuais, \u00e9 baseado no trabalho do professor Shoji Shiba, com contribui\u00e7\u00f5es de centenas de profissionais. Incorpore ferramentas e programas de melhoria cont\u00ednua \\\/ qualidade da sua organiza\u00e7\u00e3o e construa uma base s\u00f3lida com uma linguagem comum e ferramentas reconhecidas. A participa\u00e7\u00e3o total no processo de melhoria \u00e9 poss\u00edvel utilizando o Modelo de 7 Infraestruturas.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/94.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/94.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/94.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe method for priority marking \\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003ECQM Quality Improvement Toolkit, que \u00e9 composto por nove manuais, \u00e9 baseado no trabalho do professor Shoji Shiba, com contribui\u00e7\u00f5es de centenas de profissionais. Incorpore ferramentas e programas de melhoria cont\u00ednua \\\/ qualidade da sua organiza\u00e7\u00e3o e construa uma base s\u00f3lida com uma linguagem comum e ferramentas reconhecidas.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EEste livro conciso, mas repleto de informa\u00e7\u00f5es, ensina uma metodologia para reduzir grandes quantidades de dados e identificar os dados essenciais para garantir o sucesso do seu projeto. Esse processo ajuda as equipas a concentrarem-se nos dados mais relevantes ou importantes de que precisam para concluir com \u00eaxito um projeto ou resolver um problema da equipa.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/95.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/95.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/95.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EThe language processing method \\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003ECQM Quality Improvement Toolkit, que \u00e9 composto por nove manuais, \u00e9 baseado no trabalho do professor Shoji Shiba, com contribui\u00e7\u00f5es de centenas de profissionais. Incorpora ferramentas e programas de melhoria cont\u00ednua \\\/ qualidade da sua organiza\u00e7\u00e3o e construa uma base s\u00f3lida com uma linguagem comum e ferramentas reconhecidas. Aumente decisivamente a efic\u00e1cia da sua equipa! O M\u00e9todo de Processamento de Linguagem ajuda grupos e indiv\u00edduos a explorar um problema e entender como utilizar os dados como linguagem.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/96.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/96.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/96.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EConcept engineering \\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003ECQM Quality Improvement Toolkit, que \u00e9 composto por nove manuais, \u00e9 baseado no trabalho do professor Shoji Shiba, com contribui\u00e7\u00f5es de centenas de profissionais. Incorpore ferramentas e programas de melhoria cont\u00ednua \\\/ qualidade da sua organiza\u00e7\u00e3o e construa uma base s\u00f3lida com uma linguagem comum e ferramentas reconhecidas. Reconhecida como a melhor metodologia da categoria, a engenharia de conce\u00e7\u00e3o \u00e9 mais frequentemente praticada em ambientes de manufatura e servi\u00e7os. Esse processo centrado no cliente esclarece o \u201cfuzzy front end\u201d do processo de desenvolvimento de produto, que precede o design detalhado e a implementa\u00e7\u00e3o\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/97.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/97.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/97.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003ETree diagrams\\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003ECQM Quality Improvement Toolkit, que \u00e9 composto por nove manuais, \u00e9 baseado no trabalho do professor Shoji Shiba, com contribui\u00e7\u00f5es de centenas de profissionais. Incorpora ferramentas e programas de melhoria cont\u00ednua \\\/ qualidade da sua organiza\u00e7\u00e3o e construa uma base s\u00f3lida com uma linguagem comum e ferramentas reconhecidas.\\u003C\\\/p\\u003E\\n\\u003Cp\\u003EEste guia passo a passo ilustra como criar e utilizar diagramas de \u00e1rvore. Este processo \u00fatil permite que os l\u00edderes incentivem o envolvimento total da equipa enquanto estabelecem objetivos para realizar uma tarefa. Incluem-se as diretrizes do facilitador, dicas e instru\u00e7\u00f5es para cada est\u00e1gio de desenvolvimento da \u00e1rvore.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;,&quot;\\u003Cdiv class=\\u0022eael-filterable-gallery-item-wrap\\u0022\\u003E\\n\\t\\t\\t\\t\\u003Cdiv class=\\u0022eael-gallery-grid-item\\u0022\\u003E\\u003Ca href=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/98.jpg\\u0022 class=\\u0022eael-magnific-link eael-magnific-link-clone media-content-wrap active\\u0022 data-elementor-open-lightbox=\\u0022no\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-thumbnail-wrap\\u0022\\u003E\\u003Cimg src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/98.jpg\\u0022 data-lazy-src=\\u0022https:\\\/\\\/operational.pt\\\/wp-content\\\/uploads\\\/2022\\\/06\\\/98.jpg\\u0022 alt=\\u0022\\u0022 class=\\u0022gallery-item-thumbnail\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-wrap caption-style-hoverer eael-slide-up\\u0022\\u003E\\u003Cdiv class=\\u0022gallery-item-hoverer-bg\\u0022\\u003E\\u003C\\\/div\\u003E\\u003Cdiv class=\\u0022gallery-item-caption-over\\u0022\\u003E\\u003Ch5 class=\\u0022fg-item-title\\u0022\\u003EDiagnosing teamwork through the QI story \\u003C\\\/h5\\u003E\\u003Cdiv class=\\u0022fg-item-content\\u0022\\u003E\\u003Cp\\u003EO CQM Quality Improvement Toolkit, que \u00e9 composto por nove manuais, \u00e9 baseado no trabalho do professor Shoji Shiba, com contribui\u00e7\u00f5es de centenas de profissionais. Incorpora ferramentas e programas de melhoria cont\u00ednua \\\/ qualidade da sua organiza\u00e7\u00e3o e construa uma base s\u00f3lida com uma linguagem comum e ferramentas reconhecidas. O processo de melhoria da qualidade tem um impacto significativo no sucesso de um sistema de gest\u00e3o integrada. Diagnosticar o trabalho em equipa por meio da hist\u00f3ria de QI enfatiza o papel de lideran\u00e7a que os executivos devem assumir na avalia\u00e7\u00e3o dos programas de melhoria da qualidade da sua organiza\u00e7\u00e3o. Com base nas experi\u00eancias de utilizadores reais, cada cap\u00edtulo oferece quest\u00f5es de diagn\u00f3sticos fundamentais, descreve erros comuns para evitar e mostra ilustra\u00e7\u00f5es de v\u00e1rios tipos de trabalho em equipa.\\u003C\\\/p\\u003E\\n\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E\\u003C\\\/a\\u003E\\u003C\\\/a\\u003E\\u003C\\\/div\\u003E\\u003C\\\/div\\u003E&quot;]\" data-init-show=\"40\">\n                <div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/62.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/62.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/62.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">Lean Six Sigma Collection <\/h5><div class=\"fg-item-content\"><p>Three books in one! We\u2019ve combined our most popular Lean &amp; Six Sigma Memory Joggers into one 6\u2033x9\u2033 book for ease-of-use and portability. Same valuable content with slightly larger type. This convenient and easy-to-use book is an excellent all-in-one reference for your Lean &amp; Six Sigma projects.<\/p>\n<p>Contains complete versions of:<\/p>\n<ul>\n<li>The Lean Enterprise Memory Jogger<\/li>\n<li>The Six Sigma Memory Jogger II<\/li>\n<li>The Black Belt Memory Jogger<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/63.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/63.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/63.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The Memory Jogger 2 - Tools for Continuous Improvement and effective planning<\/h5><div class=\"fg-item-content\"><p>Dramatically improve your productivity, quality, and planning with the 2018 revision of this highly successful pocket guide of basic and advanced quality tools, a problem-solving model, and improvement team guidelines. Learn from the many examples from other organizations with problems similar to yours, making it easier for everyone to understand and apply the tools.<\/p>\n<p>Critical tools are explained with detailed graphics and easy-to-understand text and icons to describe what the tools are, why they\u2019re used, and how to use them.  This pocket guide includes case studies of today\u2019s fortune 100 companies succeeding with these tools.  Uses real-life examples with problems similar to yours, making them easy to understand and apply.<\/p>\n<p>Zing Wear case study (Written by Lisa Boisvert, BC Learning.com and Reviewed by David Shields, Walmart Inc.)<\/p>\n<p>Estudo de caso do hist\u00f3rico do modelo de 7 etapas<\/p>\n<p>Story-boarding case study of the 7-step model\nTeam guidelines, a tool selector chart and a quick tool finder.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/64.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/64.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/64.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The memory Jogger - A pocket guide of tools for continuous improvement<\/h5><div class=\"fg-item-content\"><p>This new revision adds further clarification and extra examples to some of the tools and brings the look and feel of this original Memory Jogger up to date with its peers. The seven classic continuous improvement tools are explained in easy to understand terms, with worked examples in each case. Other additional tools to help with team work and problem solving are included in the same easy to understand format. Together they make up an excellent set of continuous improvement tools for problem solving at all levels.<\/p>\n<p>Help everyone in your organization improve daily the procedures, systems, quality, costs, and yields related to their jobs. With more than five million sold, The Memory Jogger is the perfect way to involve every member of your organization in continuous improvement and quality achievements.<\/p>\n<ul>\n<li>Provide your teams with practical instructions on the classic continuous improvement tools<\/li>\n<li>Learn from many examples of problem-solving techniques<\/li>\n<li>Involve everyone in your organization using a convenient and easy-to-use reference tool book<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/65.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/65.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/65.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">Performance Management 2 - A pocket guide for employee development<\/h5><div class=\"fg-item-content\"><p>Organizations realize that their most important asset in achieving success is their people. Performance Management is a pocket guide for attracting, developing, and retaining talented employees. New features include: - Newly added chapter on developing a performance plan that gains employee's commitment - Many new real-world performance management examples from government, manufacturing, service, and health care - Detailed steps for applying each phase of performance management - Additional competency model specifically for leaders in a Lean organization - This guide provides supervisors, work groups, and human resource professionals with easy-to-use processes and forms for planning, appraising, and recognizing performance. Learn how to effectively set measurable goals, build competencies, coach and mentor, conduct performance appraisals and recognize accomplishments.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/66.png\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/66.png\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/66.png\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The Lean 6 Sigma - Deployment Memory Jogger<\/h5><div class=\"fg-item-content\"><p>Easily understand and remember the tools and techniques of Lean Six Sigma (LSS) with this uncomplicated, illustrative, visual learning Memory Jogger from GOAL\/QPC. This full color Memory Jogger is organized around the lean principles:<\/p>\n<ul>\n<li>Lean Six Sigma Introduction<\/li>\n<li>Problem Solving<\/li>\n<li>Define Value<\/li>\n<li>Observe the Entire Value Stream<\/li>\n<li>Make Value-Added Steps Flow<\/li>\n<li>Let Customers Pull<\/li>\n<li>Pursue Perfection<\/li>\n<\/ul>\n<p>This second edition version 5 published in 2020 explains over 30 key LSS tools categorized by lean principle in the GOAL\/QPC proven format of What is it? Why use it? How do I do it? with worked examples throughout the book. These tools include:<\/p>\n<ul>\n<li>Kaizen, PDCA, A3, Pareto, Fishbone, 5 Whys<\/li>\n<li>Value-added, Deadly Wastes, 3Ms<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/67.png\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/67.png\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/67.png\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The SIX SIGMA Memory Jogger II<\/h5><div class=\"fg-item-content\"><p>This valuable pocket guide opens your team members\u2019 minds to the power of Six Sigma to close the value gap between you and your competitors\u2026 Increase your company\u2019s profitability\u2026strengthen your market position.<\/p>\n<p>Easy-to-follow, step-by-step approach makes the Six Sigma process transparent to users. Speed bumps are identified and explained to aid immediate understanding. Text is enriched with diagrams, charts, and tables. Information is presented with instructor-type questions and bulleted responses that cut quickly to the core of every issue. Thoughtful tips throughout head off misunderstandings before they can take root. Examples and cases clarify complex concepts.<\/p>\n<p>The book was brought up to date in 2018 with revision #6 which kept all of the original tools and page flow. Three new tools were added, Confidence Intervals, Risk Assessment and Management, and Value Stream Map (VSM), along with an acronyms list and index.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/68.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/68.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/68.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The Lean Enterprise Memory Jogger for Service<\/h5><div class=\"fg-item-content\"><p>In today\u2019s highly competitive market, there is an intense drive to ensure that an organization\u2019s operations are as productive as possible. Become a \u201clean\u201d organization free up of time and resources to focus on activities that matter most to the customer while improving the business bottom-line. The tools and methods outlined in this book originally optimized resources, streamlined operations, and eliminated waste in manufacturing. Experience, however, has shown that these methods are applicable everywhere.<\/p>\n<p>Experience, however, shows that these methods are applicable everywhere.<\/p>\n<p>The key to helping you achieve superior service levels, efficiently and effectively; while retaining desirable customers and attracting new ones. Industry has learned that traditional lean manufacturing approaches when applied to the service environment can have disastrous results. Service is not manufacturing! But service delivery does require associated resources of people, technology, methods, facilities, equipment, and so on, to be designed to meet the seemingly unpredictable demands of customers.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/69.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/69.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/69.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The Creativity Tools - Memory Jogger<\/h5><div class=\"fg-item-content\"><p>Stretch your organization\u2019s creative thinking ability with The Creativity Tools Memory Jogger, and develop innovative solutions to today\u2019s business problems. Brainstorming is just one of the 14 tools described in this practical guide to innovative thinking.<\/p>\n<p>Other tools show you how to restate the problem so you can see it differently, generate new ideas, transfer knowledge from other areas, and identify all possible solutions to the problem.<\/p>\n<p>Because innovation doesn\u2019t happen in a vacuum, the book explains how to develop an environment that enhances creativity, and how to integrate the tools in your organizational improvement activities.<\/p>\n<ul>\n<li>Brainwriting 6-3-5 e Brainwriting Pool<\/li>\n<li>Idea Card Method<\/li>\n<li>Collective Notebook Method<\/li>\n<li>Classic Brainstorming and Imaginary Brainstorming<\/li>\n<li>Knowledge Mapping<\/li>\n<li>Mind Mapping<\/li>\n<li>Morphological Box<\/li>\n<li>Picture Associations and Biotechniques<\/li>\n<li>Problem Reformulation\/Heuristic Redefinition<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/70.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/70.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/70.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The advanced project management - Memory Jogger<\/h5><div class=\"fg-item-content\"><p>While the original GOAL\/QPC Project Management Memory Jogger is your best source for projects at the individual or team level, The Advanced Project Management Memory Jogger is effective in assisting project management efforts at the organizational or strategic level. This book will expand the experienced project professional\u2019s knowledge of the core concepts in project management, such as scheduling, risk, team building, communication and negotiation skills, and project control. It also introduces more specialized and\/or advanced concepts, such as reviewing performance variances and indices, creating a project management office, and tracking earned value.<\/p>\n<p>Benefits:<\/p>\n<ul>\n<li>Building a Project Management Infrastructure<\/li>\n<li>Managing Your Project and Program Portfolio<\/li>\n<li>Tailoring Project Management to Your Project<\/li>\n<li>Refining Your Project\u2019s Scope<\/li>\n<li>Scheduling<\/li>\n<li>Managing Project Risk<\/li>\n<li>Controlling Project Progress<\/li>\n<li>Improving Team Communication<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/71.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/71.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/71.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The risk management - Memory Jogger<\/h5><div class=\"fg-item-content\"><p>How do you deal with risk? Risk is everywhere\u2026in your work, at home, and an ever-present factor in new ventures, financial investments, relationships, work projects, and all types of events\u2026how do you decide whether the effort is worth the risk, or figure out how to minimize the risks?<\/p>\n<p>This guide will help you deal with the potentially rocky road of opportunity and risk. It begins with a road map and a five-step plan for how to proceed, including the \u201crules of the road\u201d such as key terms to know, pitfalls to avoid, and tips that will keep you moving toward your goals.<\/p>\n<p>Key topics include:<\/p>\n<ul>\n<li>Leadership summary<\/li>\n<li>Establishing a risk culture<\/li>\n<li>Creating and managing the Risk Register<\/li>\n<li>SWOT Analysis, Delphi Technique, and other tools for identifying risks<\/li>\n<li>Probability &amp; Impact Matrix, FMEA, Monte Carlo Analysis, and other tools for analyzing and evaluating risks<\/li>\n<li>Case study of a corporate merger<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/72.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/72.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/72.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The process management - Memory Jogger <\/h5><div class=\"fg-item-content\"><p>Construa a excel\u00eancia multifuncional e alcance e sustente a excel\u00eancia dos processos de neg\u00f3cios.<\/p>\n<p>Build cross-functional excellence and achieve and sustain business process excellence.\nProcess excellence has been the holy grail of performance improvement methodologies (TQM, BPR, ERP, Six Sigma, Lean, BPM, etc.) for more than two decades. Still few companies have been able to turn process performance into a competitive advantage\u2026and even fewer have been able to sustain performance excellence for an extended period of time. How can your organization do better?<\/p>\n<p>This pocket guide can be used to jog your memory about essential process mapping and analysis tools. Or it can be used to craft plans for enterprise process management and to establish process-based competitive strategies. The tools and techniques in The Process Management Memory Jogger will prove valuable to you and your organization for years to come.<\/p>\n<p>Business process management isn\u2019t a program or technology investment. It is a philosophy that incorporates and integrates proven techniques to deliver sustainable business improvements. No matter where your firm is in its journey, The Process Management Memory Jogger has tools you can use to:<\/p>\n<ul>\n<li>Clarify and focus on what is of value to the customer<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/73.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/73.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/73.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">Problem solving - Memory Jogger <\/h5><div class=\"fg-item-content\"><p>Problem solving, as it\u2019s covered in this book, is the systematic investigation of a process to identify the root cause of the gap, taking corrective action to eliminate the gap, and keep the problem from occurring in the future.<\/p>\n<ul>\n<li>Understand work as a process<\/li>\n<li>Identify important problems to work on<\/li>\n<li>Find the root cause<\/li>\n<li>Generate innovative solutions<\/li>\n<\/ul>\n<p>Use these 7 step processes to solve organizational problems. Contains examples in health care and information technology. Includes new material on Failure Mode &amp; Effects Analysis (FMEA), Scatter Diagram, A3 Charts, as well as a tool for verifying root causes. Teams have often learned about the tools apart from the context of a problem-solving situation. The 7-Step Model presented in this book provides this context. Provides teams with a step-by-step approach to problem solving, includes sub-steps with recommended tools for doing each of the 7 steps, and illustrates a case example that is introduced throughout each step and tool application.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/74.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/74.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/74.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The Hoshin Kanri - Memory Jogger <\/h5><div class=\"fg-item-content\"><p>With the renewed emphasis on Strategic Planning effectiveness, the need is greater than ever before for a strategic planning, deployment and audit system that can help to successfully lead an organization into a competitive future. The Hoshin Kanri methodology offers a means to focus an organization on what is critical for its future and to deploy those goals in such a way that the organization is aligned both vertically and horizontally in its effort to achieve success. It provides the visibility to track progress of the strategic plan strategies and projects so that leaders are able to respond to unexpected challenges and roadblocks as they arise. Hoshin Kanri is the key to driving Lean and Six Sigma initiatives across the organization.<\/p>\n<p>These tools provide a detailed, step-by-step approach to implementing Hoshin Kanri in your organization. The process outlined in this Jogger represents the culmination of years of Hoshin evolution and learnings. In addition to this, it also contains a review of the pitfalls and temptations experienced by organizations that have implemented Hoshin.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/75.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/75.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/75.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">Time management - Memory Jogger <\/h5><div class=\"fg-item-content\"><p>Get organized so you can think more clearly;<\/p>\n<ol>\n<li>set goals and priorities so you can stay focused on the right things<\/li>\n<li>streamline processes so you can eliminate useless work<\/li>\n<li>and use the right technology so you can finish work quicker!<\/li>\n<\/ol>\n<p>Time management involves working on the right things (effectiveness) and doing them the best way (efficiency). Throughout this book, you will examine ways to improve how to get things done. Some changes will involve simple adjustments, while others will require more work upfront to lighten the load later on.<\/p>\n<p>The solutions in this book have been tried and tested in the real world with busy people just like you. To make them work for you, you have to make the commitment to stop the vicious cycle you\u2019re caught up in: the cycle of not having enough time because you\u2019re always wasting it. You have to make the time and take the time to do this. You\u2019ll get it all back and so much more! And unlike dieting or exercising, the results are immediate!<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/76.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/76.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/76.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">Value Methodology - A pocket guide<\/h5><div class=\"fg-item-content\"><p>REDUCE COSTS AND IMPROVE VALUE THROUGH FUNCTION ANALYSIS How do you cut costs? And where? One of the most powerful tools you can use to answer those questions is value methodology, a systematic process that improves the value of a project by analyzing its functions. GOAL\/QPC s Value Methodology Memory JoggerTM will show you how to apply this practice effectively in your organization. Value Methodology is unique compared to other practices, such as TQM, Lean Manufacturing, and Six Sigma, because analyzing functions and providing the highest value to the customer in a formal, step-by-step process are the foundations of Value Methodology. Function analysis, the multidisciplinary team approach, and the formal job plan make Value Methodology like no other management practice.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/77.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/77.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/77.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The Team - Memory Jogger - A pocket guide for team members <\/h5><div class=\"fg-item-content\"><p>More organizations have increased the use of teams to improve processes and solve problems. Quality managers and organizational development specialists see the need for improving the ability of team members to function in team settings.<\/p>\n<p>Specifically, organizations are assisting team members to reach the \u201cperform\u201d stage as quickly and effectively as possible. Maximize your teams\u2019 potential with this pocket guide to help smooth out communication, productivity, and decision-making problems.<\/p>\n<p>The Team Memory Jogger is a subset of material derived from the best selling Team Handbook. It covers topics, such as Preparing to be an Effective Team Member, Getting a Good Start, Getting Work Done in Teams, and Knowing When and How to End.<\/p>\n<p>Team members learn the interpersonal skills and teamwork guidelines essential for productive teamwork. This Memory Jogger is designed for members of all types of teams: project teams, process improvement teams, self-directed teams, intact work teams, task forces, and many others. All the topics are examined from the viewpoint of what a team member can do\u2014not what the team leader or a manager should do\u2014to make teamwork more productive and successful.<\/p>\n<p>Providing each of your team members with a copy of this Memory Jogger will ensure they know how they should best operate in teams. It will become a must have companion to help them through the inevitable ups and downs of working in a team and the invaluable experience and advice it contains will make each of them and their teams even more successful.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/78.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/78.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/78.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The risk - based thinking - Memory Jogger<\/h5><div class=\"fg-item-content\"><p>An important change in the 2015 revision of ISO 9001 is the need to establish a systematic approach to considering Risk-Based Thinking throughout the system and as an integrated part of the Quality Management System. This Memory Jogger addresses that ISO requirement head on with a collection of tried and tested practical tools to deploy Risk-Based Thinking immediately into your business. The recommended tools and processes will help identify and mitigate the current risks to your business, and provide you with a system to identify and mitigate risk in the longer term.<\/p>\n<p>Escrito por profissionais experientes, este Memory Jogger \u00e9 repleto de conselhos pr\u00e1ticos e exemplos sobre como implementar o pensamento baseado no risco de uma forma que funcione para si e para o seu neg\u00f3cio. Cobre um processo e ferramentas para verificar o ambiente, integrando os requisitos das Partes Interessadas, avalia\u00e7\u00e3o de risco, an\u00e1lise de risco e integra\u00e7\u00e3o total do conceito, desde a an\u00e1lise contextual at\u00e9 a monitoriza\u00e7\u00e3o do processo. Ele explica o valor e a aplica\u00e7\u00e3o de ferramentas como an\u00e1lise SWOT, an\u00e1lise das cinco for\u00e7as de Porter, an\u00e1lise PESTLE, an\u00e1lise de campo de for\u00e7a, an\u00e1lise de duplo reverso, an\u00e1lise Bow Tie, FMEA e diagramas de tartaruga, num sistema integrado para implementar o pensamento baseado no risco no seu Sistema de Gest\u00e3o da Qualidade.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/79.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/79.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/79.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The Lean Tools - Memory Jogger<\/h5><div class=\"fg-item-content\"><p>If you simply want to understand what Lean is, what tools are in the Lean collection, and how to apply each of the tools, then this Memory Jogger is a must for you.<\/p>\n<p>This pocket sized, spiral bound, Memory Jogger covers the key 25 Lean tools and topics ranging from the history and focus of Lean, through how to deploy Lean, to the why and how to apply each of the Lean tools. The tools are arranged in an easy to find alphabetical order. Each tool is broken down using the classic Memory Jogger questions of Why use it? What does it do? and How do I do it? There are tips and charts to explain the tools further so you should never be in any doubt as to the what, why, or how of any Lean tool. All you need to know about Lean and Lean tools in one small pocket book.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/80.png\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/80.png\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/80.png\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The Automotive IATF 16949:2016 - Memory Jogger<\/h5><div class=\"fg-item-content\"><p>The Automotive IATF 16949:2016 Memory Jogger serves as the concise guidebook to the IATF 16949:2016 augmentations of the ISO 9001:2015 Standard. It is designed as a convenient and quick reference book to the specific automotive requirements in the Standard. Each requirement is covered in an easy to navigate and learn question format structure, \u201cWhat is it?\u201d, \u201cHow do I do it?\u201d, \u201cTools and Techniques to achieve it\u201d, \u201cWhat documents you can use to prove it?\u201d, \u201cQuestions to ensure you know it\u201d, and \u201cHow can you fail at it?\u201d to help manage the change, minimize the risk to the consumer, and integrate IATF 16949:2016 into the management system.<\/p>\n<p>Not much has been written to describe how to make use of the IATF 16949:2016 standard and almost all of what has been written is written for the few people in an organization who are responsible for guiding the implementation effort. However, in the end, almost every member of the company will be affected by IATF 16949:2016 and while this Memory Jogger will be a big help to management and the individuals responsible for guiding the implementation effort, it will be an even bigger help in assisting with the education, training, and buy-in of the many members of the company that are relied upon for the day to day execution of the business.\u00a0<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/81.png\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/81.png\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/81.png\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">Inspiring Customer Confidence - right purpose and kanzen process aproach <\/h5><div class=\"fg-item-content\"><p>It goes without saying that all organizations should strive to inspire confidence in their customers with respect to their fundamental business relationships and interactions with them. When those relationships involve suppliers and OEMs, the drive to inspire customer confidence is even more critical.<\/p>\n<p>This book serves as an introduction to the concepts of quality management systems (QMS), ISO, the process approach and the right purpose. As an introduction it avoids much of the detail and the discussion as to how an organization should implement systems and processes. Rather, it is meant to illuminate and illustrate the reasons that commitment to achieving the right purpose of systems and processes can pay rewarding dividends.<\/p>\n<p>The book raises and discusses important concepts, such as:<\/p>\n<ul>\n<li>\u201cRight Purpose\u201d \u2013 What is it and why is it important?<\/li>\n<li>Inspiring customer confidence as an organizational strategy<\/li>\n<li>Elements of an effective Quality Assurance System<\/li>\n<li>From putting the \u201ccustomer first\u201d to \u201cinspiring customer confidence\u201d<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/82.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/82.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/82.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The AS9100 D Memory Jogger <\/h5><div class=\"fg-item-content\"><p>O AS9100 D Memory Jogger \u00e9 um guia de refer\u00eancia r\u00e1pida, cheio de informa\u00e7\u00f5es pr\u00e1ticas para fornecer apenas o que precisa, quando precisa, para estabelecer, auditar, trabalhar e manter um Sistema de Gest\u00e3o de Qualidade AS9100 (SGQ). Foi escrito intencionalmente num ingl\u00eas simples e indexado por se\u00e7\u00e3o da norma para ajud\u00e1-lo a obter a resposta de que precisa no menor tempo poss\u00edvel.<\/p>\n<p>The AS9100 D Memory Jogger is a quick reference guide, full of actionable information to give you only what you need, when you need it, for establishing, auditing, working in, and maintaining an AS9100 Quality Management System (QMS). It is intentionally written in plain English and indexed by section of the standard to help you get to the answer you need in the shortest time.\nThe Memory Jogger is packed full of techniques, templates, and links to communicate the AS9100 standard in the language your organization will connect with, leading to quicker adoption and increased comprehension and buy in. It is specifically formatted using the GOAL\/QPC exclusive framework to see each section from every angle including:<\/p>\n<ul>\n<li>Objective \u2013 To make sure you are focused on the most important things<\/li>\n<li>What it is? \u2013 A no-frills approach to understand what the AS9100 standard is asking you to do<\/li>\n<li>How to do it? \u2013 Step-by-step guidance on how to implement what the AS9100 standard is asking for<\/li>\n<li>Tools and Techniques to achieve it \u2013 A whole toolbox of options to achieve each element<\/li>\n<li>Documents to prove it \u2013 A list of audit verifiable evidence to prove that you did what was asked and that your QMS is performing effectively<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/83.png\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/83.png\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/83.png\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">Lean Enterprise Memory Jogger<\/h5><div class=\"fg-item-content\"><p>Process Improvement Competitiveness in this current economy demands streamlined operations and a total organizational effort to more quickly improve bottom-line performance from shop floor to boardroom.<\/p>\n<p>This book will explain what you need to know to transform your organization into a lean enterprise.<\/p>\n<ul>\n<li>Concepts and definitions you need to know<\/li>\n<li>Skills you need to develop<\/li>\n<li>Tools you need to use<\/li>\n<li>Steps you need to take<\/li>\n<\/ul>\n<p>Provides practical tools and methods to:<\/p>\n<ul>\n<li>Reduce waste across the board<\/li>\n<li>Shorten cycle times<\/li>\n<li>Eliminate non-value-added activities<\/li>\n<li>Improve customer satisfaction<\/li>\n<li>Align business performance projects more closely with core objectives for maximum shareholder value.<\/li>\n<\/ul>\n<p>And do it all at the lowest cost of operations!<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/84.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/84.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/84.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The Root Cause Analysis Memory Jogger<\/h5><div class=\"fg-item-content\"><p>Getting to the root cause of a problem is critical and The Root Cause Analysis Memory Jogger describes an easy to follow process and set of tools to do just that in an efficient and effective manner.<\/p>\n<p>Getting to the root cause of a problem is critical and The Root Cause Analysis Memory Jogger describes an easy to follow process and set of tools to do just that in an efficient and effective manner.\nRoot cause analysis (RCA) is an investigative process, with the primary goal of determining the underlying factor or factors that caused the problem. Problems start with the occurrence of a nonconformity or undesired event. This RCA process described in the Memory Jogger works to help understand what took place, why it happened, and how to prevent it from happening again. It can be used in virtually all problem-solving methodologies and it ensures the selected solutions will permanently reduce or totally eliminate the problem, rather than superficially address the symptoms.<\/p>\n<p>The process starts with how to establish the team, the charter, and the problem statement. Then it details how to measure and collect the right data. This is followed by aligning the collected data with suspected root causes and then validating these causes. Addressing root causes, implementing solutions, and controlling future performance comes next. Two case studies are used throughout the book to enhance learning and at each major step in the process there is guidance on choosing the most appropriate tools.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/85.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/85.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/85.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The Toyota Kata Memory Jogger <\/h5><div class=\"fg-item-content\"><p>Continuous improvement and striving for challenging goals is a common desire and even a necessity in most organizations. Nevertheless, it is hard to implement and even harder to sustain on a daily basis unless we make it a habit as habits actually direct a large part of our daily lives.<\/p>\n<p>Practicing Toyota Kata helps to create a daily habit of continuous improvement and scientific thinking, which enables people to reach all types of challenging goals. It was developed by Mike Rother, based on his study of Toyota\u2019s management approach. This Memory Jogger is based on Mike Rother\u2019s findings published in Toyota Kata Culture (McGraw-Hill, 2017) and The Toyota Kata Practice Guide (McGraw-Hill, 2018).<\/p>\n<p>The Toyota Kata Memory Jogger covers the four basic steps at the core of Toyota Kata. It explains how to get started using numerous Starter Kata and then covers the Improvement Kata and the Coaching Kata in detail. The final two chapters go into depth on how to develop into a better Coach and how to ask the right questions in the right way.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/86.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/86.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/86.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The Team Handbook<\/h5><div class=\"fg-item-content\"><p>The Team Handbook is the foremost resource on teamwork for both leaders and team members. Having sold over 1,300,000 copies of the first editions, the third edition offers new tools and strategies to help teams work well together. This book is featured in The 100 Best Business Books of All Time by Jack Covert and Todd Sattersten. This updated best-selling, comprehensive resource book provides everything you need to create high performing teams.<\/p>\n<p>The updated third edition, revision 2, published by GOAL\/QPC in 2018, provides information on the context teams need to be successful. Organizations using teams to improve efficiency and better serve customers will find information on how to start and manage quality initiatives such as Six Sigma or Lean. New information on different types of teams, and new tools and strategies for leading change are covered as well. Several new tools have been added to help teams work well together: affinity diagrams, prioritization matrices, effort\/impact grids, new planning tools, and additional information on effective presentations.<\/p>\n<p>O Team Handbook 3\u00aa Edi\u00e7\u00e3o cont\u00e9m uma descri\u00e7\u00e3o do m\u00e9todo de melhoria Six Sigma DMAIC e destaca os m\u00e9todos e estrat\u00e9gias que s\u00e3o \u00fateis no Lean.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/87.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/87.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/87.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The Design for Six Sigma Memory Jogger<\/h5><div class=\"fg-item-content\"><p>If the question, \u201cHow can I design a process that is capable of delivering six sigma products and services?\u201d keeps you awake at night, we have the answer that will let you rest easy.<\/p>\n<p>Based on the Define-Measure-Analyze-Design-Verify (DMADV) model, This book guides you, step-by-step, through the process and clearly and concisely presents tools for: identifying the Voice of the Customer, prioritizing Critical to Quality Characteristics, and creating High-Level and Detailed Design Elements, assessing risks, testing designs and validating process capability.<\/p>\n<p>Use this book both as a teaching tool and performance support aid, your team members will hit the ground running; map their next steps; use tollgate reviews to report progress; and document their project through storyboards. Portable, concise easy to read and packed with wisdom. Allows team members to know how they fit in and enables them to make a maximum contribution to the project team.<\/p>\n<ul>\n<li>Learn why you need Design for Six Sigma<\/li>\n<li>Overview of DMADV with an explanation of the differences between DMADV and DMAIC Six Sigma Methods<\/li>\n<li>Detailed tools and methods for performing each DMADV step<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/88.png\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/88.png\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/88.png\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The Lean Six Sigma Tools Memory Jogger<\/h5><div class=\"fg-item-content\"><p>The content of The Lean Six Sigma Tools Memory Jogger is aligned with the ASQ Six Sigma Body of Knowledge, LSS 6001 \u2013 Lean &amp; Six Sigma Black Belt Training International Standard and the IASSC (International Association for Six Sigma Certification) for which GOAL\/QPC is designated as an Accredited Curriculum Provider.<\/p>\n<p>The GOAL\/QPC Lean Six Sigma Tools Memory Jogger is a breakthrough title for GOAL\/QPC as it brings together the necessary tools and methodologies from the worlds of Six Sigma and Lean into one concise, easy to use, essential reference book. With over 120 tools this Memory Jogger is a must have for all in the Lean Six Sigma world, from the student on the way to their first certification to the experienced practitioner working Lean Six Sigma projects every day.<\/p>\n<p>Organized alphabetically from Affinity Diagrams to Workload Balance, so that you can quickly find the tool you are looking for, this new pocket guide describes each of the 120+ tools and techniques using over 150 illustrations and the renowned GOAL\/QPC format: Why use it? What does it do? and How do I do it? There are numerous examples and tips throughout the book. Comprehensive yet concise, it is written so that every topic and every page goes quickly to the critical point of interest.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/89.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/89.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/89.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The Project Management Memory Jogger<\/h5><div class=\"fg-item-content\"><p>Unlike a college novel, the PMMJ is a concise, no nonsense description of HOW project managers and teams can quickly and effectively plan and execute their projects. Aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide), there is a new section on consensus based decision making tools to help project teams.<\/p>\n<ul>\n<li>Expanded section on team dynamics, teamwork, and virtual teams. Easily identifiable tips for virtual teams are also interspersed throughout the book.<\/li>\n<li>Collaborative decision making tools and analysis for use with project teams for identification of issues, prioritization, and root cause identification (Affinity Diagram, ID, Prioritization Matrices).<\/li>\n<li>Project Communication and Procurement Plans<\/li>\n<li>Cross Cultural Teams<\/li>\n<li>Project Quality Plan<\/li>\n<li>Organizational Change Management<\/li>\n<li>Project Contingency<\/li>\n<li>Projects vs Operations<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/90.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/90.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/90.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The Seven steps method<\/h5><div class=\"fg-item-content\"><p>The CQM Quality Improvement Toolkit, which is comprised of nine manuals, is based on the work of professor Shoji Shiba, with contributions from hundreds of practitioners. Incorporate these tools in your organizations quality\/continuous improvement programs, and build a solid foundation with a common language and well versed tools. For teams that need to solve complex organizational and business problems, the Seven-Steps Method Manual provides a structured approach to the Plan-Do-Check-Act cycle.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/91.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/91.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/91.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">9 step project planning system<\/h5><div class=\"fg-item-content\"><p>The CQM Quality Improvement Toolkit, which is comprised of nine manuals, is based on the work of professor Shoji Shiba, with contributions from hundreds of practitioners. Incorporate these tools in your organizations quality\/continuous improvement programs, and build a solid foundation with a common language and well versed tools. If your organization needs a concise, repeatable approach to project planning, this invaluable manual is for you.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/92.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/92.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/92.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">Managing teams Manual<\/h5><div class=\"fg-item-content\"><p>The CQM Quality Improvement Toolkit, which is comprised of nine manuals, is based on the work of professor Shoji Shiba, with contributions from hundreds of practitioners. Incorporate these tools in your organizations quality\/continuous improvement programs, and build a solid foundation with a common language and well versed tools. Managing Teams addresses the dynamics of working in teams.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/93.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/93.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/93.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">Mobilizing change using the 7 infrastructures<\/h5><div class=\"fg-item-content\"><p>The CQM Quality Improvement Toolkit, which is comprised of nine manuals, is based on the work of professor Shoji Shiba, with contributions from hundreds of practitioners. Incorporate these tools in your organizations quality\/continuous improvement programs, and build a solid foundation with a common language and well versed tools. Total participation in the improvement process is possible using the 7 Infrastructures Model.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/94.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/94.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/94.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The method for priority marking <\/h5><div class=\"fg-item-content\"><p>The CQM Quality Improvement Toolkit, which is comprised of nine manuals, is based on the work of professor Shoji Shiba, with contributions from hundreds of practitioners. Incorporate these tools in your organizations quality\/continuous improvement programs, and build a solid foundation with a common language and well versed tools.<\/p>\n<p>This concise but information-packed book teaches a methodology for reducing large amounts of language data and identifying the data essential to ensuring your project\u2019s success. This process helps teams focus on the most powerful or important data they need to successfully complete a project or solve a team problem.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/95.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/95.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/95.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">The language processing method <\/h5><div class=\"fg-item-content\"><p>The CQM Quality Improvement Toolkit, which is comprised of nine manuals, is based on the work of professor Shoji Shiba, with contributions from hundreds of practitioners. Incorporate these tools in your organizations quality\/continuous improvement programs, and build a solid foundation with a common language and well versed tools. Decisively enhance your team\u2019s effectiveness! The Language Processing Method helps groups and individuals explore a problem and understand how to use language as data.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/96.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/96.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/96.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">Concept engineering <\/h5><div class=\"fg-item-content\"><p>The CQM Quality Improvement Toolkit, which is comprised of nine manuals, is based on the work of professor Shoji Shiba, with contributions from hundreds of practitioners. Incorporate these tools in your organizations quality\/continuous improvement programs, and build a solid foundation with a common language and well versed tools. Recognized as a best-in-class methodology, concept engineering is most often practiced in manufacturing and service environments. This customer-centered process clarifies the \u201cfuzzy front end\u201d of the product development process, which precedes detailed design and implementation.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/97.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/97.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/97.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">Tree diagrams<\/h5><div class=\"fg-item-content\"><p>The CQM Quality Improvement Toolkit, which is comprised of nine manuals, is based on the work of professor Shoji Shiba, with contributions from hundreds of practitioners. Incorporate these tools in your organizations quality\/continuous improvement programs, and build a solid foundation with a common language and well versed tools.<\/p>\n<p>This step-by-step guide illustrates how to create and use tree diagrams. This helpful process enables leaders to encourage complete team involvement while setting objectives to accomplish a task. Included are facilitator guidelines, hints, and instructions for each stage of tree development.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div><div class=\"eael-filterable-gallery-item-wrap\">\n\t\t\t\t<div class=\"eael-gallery-grid-item\"><a href=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/98.jpg\" class=\"eael-magnific-link eael-magnific-link-clone media-content-wrap active\" data-elementor-open-lightbox=\"no\"><div class=\"gallery-item-thumbnail-wrap\"><img decoding=\"async\" src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/98.jpg\" data-lazy-src=\"https:\/\/operational.pt\/wp-content\/uploads\/2022\/06\/98.jpg\" alt=\"\" class=\"gallery-item-thumbnail\"><\/div><div class=\"gallery-item-caption-wrap caption-style-hoverer eael-slide-up\"><div class=\"gallery-item-hoverer-bg\"><\/div><div class=\"gallery-item-caption-over\"><h5 class=\"fg-item-title\">Diagnosing teamwork through the QI story <\/h5><div class=\"fg-item-content\"><p>The CQM Quality Improvement Toolkit, which is comprised of nine manuals, is based on the work of professor Shoji Shiba, with contributions from hundreds of practitioners. Incorporate these tools in your organizations quality\/continuous improvement programs, and build a solid foundation with a common language and well versed tools. The quality improvement process has a significant impact on an integrated management system\u2019s success. Diagnosing Teamwork Through the QI Story stresses the leadership role that executives must take in evaluating their organization\u2019s quality improvement programs. Based on the experiences of actual practitioners, each chapter offers key diagnostic questions, describes common mistakes to avoid, and shows illustrations of various types of teamwork.<\/p>\n<\/div><\/div><\/div><\/a><\/a><\/div><\/div>            <\/div>\n            \n                    <\/div>\n        \n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60df3ad elementor-widget elementor-widget-spacer\" data-id=\"60df3ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d34e61e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d34e61e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eeea894\" data-id=\"eeea894\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0d10cc6 elementor-widget elementor-widget-spacer\" data-id=\"0d10cc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Publica\u00e7\u00f5es Memory Jogger Lean Six Sigma Collection Tr\u00eas livros num! Combin\u00e1mos os nossos mais populares Lean e Six Sigma num livro para facilidade de uso e portabilidade. O mesmo conte\u00fado valioso, mas num livro ligeiramente maior. Este livro conveniente e f\u00e1cil de usar \u00e9 uma excelente refer\u00eancia completa para projetos Lean e Six Sigma. Cont\u00e9m [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-492","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/operational.pt\/en\/wp-json\/wp\/v2\/pages\/492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/operational.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/operational.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/operational.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/operational.pt\/en\/wp-json\/wp\/v2\/comments?post=492"}],"version-history":[{"count":112,"href":"https:\/\/operational.pt\/en\/wp-json\/wp\/v2\/pages\/492\/revisions"}],"predecessor-version":[{"id":1860,"href":"https:\/\/operational.pt\/en\/wp-json\/wp\/v2\/pages\/492\/revisions\/1860"}],"wp:attachment":[{"href":"https:\/\/operational.pt\/en\/wp-json\/wp\/v2\/media?parent=492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}